Agenda
Module 1: Management foundation
- Management vs leadership
- Growing from peer to manager
- Establishing trust
- Team lead responsibilities
- Managing your time and stress
Module 2: Team Dynamics
- Group vs a team
- Stages of team development
- Team culture
Module 3: Team Management Basics
- Managing up
- Managing remote employees
- Managing multiple generations
- Managing and evaluating team performance
- How to stuff the team
- Leading productive meetings
Module 4: Motivating and engaging your team
- Motivation
- Recognition
- Employee Engagement
Module 5: Conflict Management
- Resolving conflict
- Identifying conflict management techniques
