Created by Jerry Wang, last modified on Apr 25, 2014
选择business role登陆进系统后，能在workflow tasks frame下看到很多待处理的workflow item:
这些workflow item是在component GSWFWC的controller里trigger retrieve:
根据lv_rfcdest, function module SAP_WAPI_CREATE_WORKLIST 会去指定的external system 通过RFC取workflow item或者直接读取local system的item。
external integration在下面的customizing activity里配置:
Customer Relationship Management->Basic Function->Worklist->Define Alert inbox and workflow inbox:
如果遇到下面的UI error message:
则去View CRMC_AB0XLSYSRFC里查看是否存在对应的RFC destination entry: