关于SAP CRM Organization Unit组织结构单元自动决定的一些调试

The creation of appointment executes the organizational data profile “Z00000000016” with scenario “SALES” and gets the sales orgs of the users (more than one) in FM CRM_ORGMAN_DETERMINE_SUBSET:

Raises the exception “alternatives_found = 3” and continues trying to search another organizational data profile:

FM CRM_ORGMAN_DETERMINE_SUBSET line 47

  CALL FUNCTION 'CRM_ORGMAN_GET_PROFIL_ID'
    EXPORTING
      iv_ref_guid      = cs_orgman_com-ref_guid
      iv_ref_kind      = cs_orgman_com-ref_kind
      iv_scenario      = iv_scenario
    IMPORTING
      ev_org_profilid  = lv_org_profilid
      es_org_profile   = ls_orgprof
    EXCEPTIONS
      no_profile_found = 1
      OTHERS           = 2.

Raises the exception “no_profile_found = 1”. This is the cause of the issue.
Inside of FM ‘CRM_ORGMAN_GET_PROFIL_ID’ tryes to get the organizational data profile “Z00000000016” with scenario “SERVICE”:

FM CRM_ORGMAN_GET_PROFIL_ID line 107

    CALL FUNCTION 'CRM_ORGMAN_ORGPROF_SELECT_CB'
      EXPORTING
        iv_org_profilid = ev_org_profilid
        iv_scenario     = iv_scenario
      IMPORTING
        es_orgprof      = es_org_profile
      EXCEPTIONS
        OTHERS          = 0.
 

• EV_ORG_PROFILID : Z00000000016
• IV_SCENARIO : SERVICE
• ES_ORG_PROFILE

We don’t have created the organizational data profile “Z00000000016” with scenario “SERVICE”

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