9、 [单选] 在一个项目接近完工时，发起人要求承包商改变已安装的照明以符合新标准。承包商应该怎么做？
As a project nears completion,the sponsor asks the contractor to change the installed lighting to comply with a new standarWhat should the contractor do?
- A：审查工作并提交一份显示工作已完成的报告
Review the work and submit a report showing that work is already complete. - B：请求延长工期并提交变更请求以完成工作
Request a schedule extension and submit a change request to complete the work. - C：与发起人一起检查新规定，然后提交变更请求
Examine the new regulation with the sponsor and then submit a change request. - D：评估成本和进度影响，然后向项目经理提交变更请求
Evaluate the cost and schedule impact and then submit a change request to the project manager.
正确答案：C 你的答案：D
解析：参考答案：C 解析：本题如果没有提到新标准,就直接选D了。由于发起人变更的理由是符合新标准，应首先了解新标准是什么，才好进行变更，C 优先于 D。
16、 [单选] 项目经理完成项目章程的制定，并与关键相关方一起审查项目章程。项目经理下一步应该怎么做？
A project manager completes the development of the project charter and reviews it with key stakeholders. What should the project manager do next?
- A：制定项目管理计划
Develop the project management plan. - B：与项目团队一起召开项目启动大会
Conduct a kick-off meeting with the project team. - C：获得项目发起人对项目章程的批准
Obtain project charter approval from the sponsor. - D：获得相关方对项目章程的批准
Obtain project charter approval from the stakeholders.
正确答案：C 你的答案：B
解析：参考答案：C。 解析：PMBOK（6）P81,获得发起人对项目章程的批准，以及对项目经理正式授权，并得到其对项目的支持和认可。
21、 [单选] 在项目启动阶段，项目发起人向项目经理询问已识别的风险情况。项目经理应参考下列哪一项？
During a project’s initiation phase, the sponsor asks the project manager about identified risks. What should the project manager reference?
- A：项目章程
Project charter - B：规划风险管理过程
Plan Risk Management process - C：风险登记册
Risk register - D：控制风险过程
Control Risks process
正确答案：A 你的答案：C
解析：参考答案：A。 解析：PMBOK（6）P81-4.1.3.1项目启动阶段，项目章程中包含高层级风险。
22、 [单选] 在一个工厂的项目建议书谈判期间，客户通知项目经理需要进行一项变更来提高性能。项目经理该怎么做？
During project proposal negotiations for an industrial plant, the customer informs the project manager that a change is required to improve performance. What should the project manager do?
- A：让项目发起人增加额外资金
Ask the project sponsor for additional funding. - B：征求高级管理层的建议
Call senior management for advice. - C：更新工作分解结构（WBS）
Update the work breakdown structure (WBS). - D：修订风险应对计划
Revise the risk response plan.
正确答案：B 你的答案：D
解析：参考答案：B。 解析：项目早期（启动之前），客户想要变更内容，应优先高级管理层（包括发起人）的参与。
27、 [单选] 当面临缺乏历史数据时，项目经理会做出各种假设，许多这些假设被证明是不正确的,至少引发了一个高影响的问题 若要避免这个问题，项目经理应该事先使用什么？
When faced with a lack of historical data a project manager makes various assumptions.A number of these assumptions prove incorrect triggering at least one high-impact issue. What should the project manager have used to avoid this?
- A：显性知识
Explicit knowledge - B：事业环境因素
Enterprise environmental factors - C：专家判断
Expert judgement - D：组织过程资产
Organizational process assets
正确答案：B 你的答案：D
解析：参考答案：B 解析：pmbok6的78页4.1.1.3事业环境因素：缺少历史信息是现实情况，也是项目经理无法影响的客观因素。
29、 [单选] 在启动阶段，项目经理意识到主要里程碑与范围不一致，这可能导致误解，项目经理下 一步应该怎么做？
During the initiating stage,a project manager realizes that main milestones are misaligned with the scope,which may cause misinterpretation.What should the project manager do next?
- A：在项目管理计划中详细说明范围和可交付成果
Detail the scope and deliverables in the project management plan. - B：提出一项变更请求，以修改范围和可交付成果
Submit a change request to modify the scope and deliverables. - C：在项目章程中规定范围和可交付成果
Specify the scope and deliverables in the project charter. - D：在问题日志中记录误解范围和可交付成果的可能性
Document the possibility of scope and deliverables misinterpretation in the issue log.
正确答案：C 你的答案：A
解析：参考答案：C。解析：PMBOK（6）P81，题目中处于项目启动过程，还未进行到规划阶段和监控过程，故不选A和B。根据项目章程包含高层级项目描述、边界定义以及主要可交付成果和总体里程碑进度计划 ，故选C。
30、 [单选] 项目发起人非常注意与用户/客户一起制定效益分析和范围。任命的项目经理后来按时按预算完成项目。项目发起人应该如何向用户/客户确保最终可交付成果达到预期目标？
A project sponsor takes great care to develop the benefit analysis and scope with the user/client.The assigned project manager later completes the project on time and under budget.What should the project sponsor do to assure the user/client that the final deliverable has achieved the desired objectives?
- A：查阅工作分解结构(WBS)确认所有工作包已经完成
Refer to the work breakdown structure(WBS) to confirm that all work packages were successfully complete - B：向用户/客户指出，由于满足了进度计划和预算要求，该项目取得成功
Point out to the user/client that since schedule and budget requirements were met,the project is a success. - C：要求分配的效益负责人在书面报告中提供他们的反馈以进行验证
Ask the assigned benefits owner to provide their feedback in a written report for verification. - D：向用户/客户提供在项目结束时使用的一份清单，列出所有已解决的事项
Provide to the user/client a list that was used at the end of the project indicating all items addresse
正确答案：C 你的答案：D
解析：参考答案：C 解析：PMBOK（6）P128-4.7.3.4 项目结束的验收环节，以确保在达到全部项目要求后才正式关闭项目。
38、 [单选] 相关方已就项目可交付成果，关键里程碑以及角色与职责达成一致意见，项目经理与商业分析师开会，以评估项目的详细需求，项目经理首先应该怎么做？
Stakeholders have agreed on project deliverables, key milestones, and roles and responsibilities. The project manager meets with the business analyst to assess the project’s detailed requirements. What should the project manager do first?
- A：安排需求评审会议
Arrange a requirements review meeting - B：分享项目章程
Share the project charter - C：制定范围管理计划
Develop the scope management plan - D：审查工作分解结构(WBS)
Review the work breakdown structure (WBS)
正确答案：B 你的答案：C
解析：排序题目，题干描述可以判断为章程已批准，首先应分享章程，四个选项中B最优先。收集需求的过程,项目章程中有大方向的需求,根据章程分解/收集具体需求。
47、 [单选] 由于个人原因，工程团队的一位关键成员将在10天内无法工作，这会影响项目进度和交付承诺。项目经理应该怎么做？
Due to personal reasons, a key member of an engineering team will be unavailable for 10 days, this impacts the project schedule and delivery commitment. What should the project manager do?
- A：对工程团队成员提供的解决方案进行影响评估
Perform an Impact assessment of solutions provided by engineering team members - B：更新项目管理计划并随时告知相关方
Update the project management plan and keep the stakeholders informed - C：要求人力资源部门管理这种情况
Ask the human resources department to manage the situation - D：查看和更新项目测量指标以确定添加新资源的可能性
Review and update project metrics to determine the feasibility of adding a new resources
正确答案：A 你的答案：D
解析：PMBOK(6)11.5.2.1 应征求具备以下专业知识的个人或小组的意见，可以就具体单个项目风险向特定主题专家征求意见
57、 [单选] 一位团队成员注意到多个风险均已过期，该团队成员询问项目经理如何处理这些风险。项目经理应该建议该团队成员做什么？
A team member noticed several risks with expired time periods，The team member asks the project manager how these risks should be handle What should the project manager advise the team members to do?
- A：将这些风险从主动跟踪风险中删除，并消除项目中的任何相关意外事件
Remove the risks from active tracking and eliminate any associated contingencies from the project - B：继续被动地监督风险，直到项目结束为止
Continue to passively monitors the risks until the end of the project - C：继续审查风险，但减少频率
Continue to review the risks but on a less frequent basis - D：删除风险减轻任务，以便这项任务可以用于其他潜在风险
Remove the risk mitigation task so that these tasks can be used on other potential risks
正确答案：A 你的答案：D
解析：PMBOK11.7.2.3 风险审计会议上关闭已过时的风险
60、 [单选] 在项目测试期间，识别到多个缺陷。由于团队还在解决积压的缺陷，测试将会超支的风险现在已经增加。 项目经理应该怎么做？
During project testing,numerous defects are identifieSince a backlog of defects is already being addressed by the team,the risk that testing will overrun has now increase What should the project manager do?
- A：将该问题上报给项目发起人
Escalate the issue to the project sponsor. - B：采用冲突管理技术来审查和确定缺陷的优先级
Adopt conflict management techniques to review and prioritize defects. - C：提交变更请求来解决缺陷
Submit change requests to resolve the defects. - D：请求额外的资源来处理缺陷积压
Request additional resources to work on the defect backlog.
正确答案：C 你的答案：B
解析：PMBOK11.7.3.2 变更请求。监督风险的输出-变更请求，可以通过提交变更请求来解决缺陷问题。
61、 [单选] 法律要求一个新项目进行环境影响研究后才可以继续执行，这将导致进度延误和成本超支。若要避免这个问题，项目经理应该事先做什么？
Legislation requires an environmental impact study before a new project can proceed,this will cause a schedule delay and a cost overruns. What should the project manager have done to avoid this ?
- A：将使用实施整体变更控制流程活动的结果纳入到执行计划中
Incorporate the results obtained using the perform integrated change control process into the execution plan - B：将该风险纳入风险登记册中，然后在该风险变成现实时重定进度基准
Include the risk in the risk register，then rebaselined the schedule if the risk was realized - C：请求作为例外情况按现状实施项目，然后考虑在未来项目的范围内增加此环境影响研究
Requested an exception to implement the project as. is,then considered adding this environmental impact study in a future project’s scope - D：执行风险分析以指出这种可能性，并记录当风险变成现实时需要遵循的方法
Performed a risk analysis to indicate this possibility and document an approach to follow if the risk materialized
正确答案：D 你的答案：B
解析：PMBOK11.2.1.5 事业环境因素，法律要求。D是识别风险并制定应对计划。A理解错误；B后半句错。
69、 [单选] 一个施工项目位于热带地区,该项目的风险登记册包括雨季洪水的风险。现在雨季已经结束,项目即将完成。应使用哪一项工具或技术来管理这个风险?
A construction project is located in the tropics area , and the project's risk register includes the risk of flooding during the rainy season.Now that the rainy season is over, the project is nearing completion. Which tool or technology should be used to manage this risk?
- A：风险规避
Risk avoidance. - B：风险审计
Risk audits. - C：风险接受
Risk acceptance. - D：风险转移
Risk transference.
正确答案：B 你的答案：C
解析：考点：11.7.2监督风险的工具——审计 分析：定期开展风险审计，确定风险管理的有效性，更新风险状态。ACD均为风险应对措施，不符合题意。
70、 [单选] 项目团队正在努力为项目风险进行优先级排序。项目经理应该指示团队下一步做什么?
A project team is struggling with prioritizing project risks.What should the project manager instruct the team to do next?
- A：执行决策树分析
Perform a decision tree analysis. - B：制定概率和影响矩阵
Develop a probability and impact matrix. - C：创建一份影响图
Create influence diagram. - D：进行成本效益分析
Conduct a cost-benefit analysis.
正确答案：B 你的答案：A
解析：基于风险的概率和影响，对风险进行优先级排序，便于进一步分析制定措施。参见PMBOK 11.3.2.6 数据表现 概率和影响矩阵。
71、 [单选] 在项目的最后一个星期,一场强风暴造成损害并影响项目的交付日期，项目经理应该怎么做？
During the last week of the project,a strong storm causes damage and impacts the project's delivery date ?What should the project manager do?
- A：提交变更请求
Submit a change request. - B：将其报告给项目发起人
Report it to the project sponsors. - C：使用储备分析技术
Use the reserve analysis technique. - D：更新风险登记册
Update the risk register.
正确答案：A 你的答案：C
解析：PMBOK（6）P457-11.7.3.2监督风险-变更请求。执行监督风险过程后，可能会就成本基准和进度基准或项目管理计划的其他组成部分提出变更请求，应该通过实施整体变更控制过程对变更请求进行审查和处理。变更请求可能包括：建议的纠正措施与预防措施，以处理当前整体项目风险级别或单个项目风险。批准的纠正措施/预防措施等应该被更新到风险登记册中，若不先进行变更，无法更新一份完善的风险登记册。这场飓风是没有应对策略，否则不会导致严重后果，因此没有储备分析，选C错误，先变更，再更新登记册，因为登记册中有应对策略，变更制定应对策略，再更新，所以选A比选D更合适。
79、 [单选] 项目经理加入位于两个国家的矩阵项目团队中，而这两个国家具有重大的文化差异。项目经理应该做些什么来启动项目？
A Project manager joins a matrix project teams located in two countries with significant cultural differences. What should the project manager do to start the project?
- A：安排一次虚拟的项目启动会议，以介绍团队成员并确定项目范围和目标
Schedule a virtual kick-off meeting to introduce team members and establish the project scope and goals - B：举行一次在同一地点参加的启动会议，以培养关系并建立期望
Hold a co-located kick-off meeting to develop relationships and establish expectations - C：向团队成员发送电子邮件启动项目，并确定一个在同一地点举行会议的日期，以便进行需求澄清
Email team members to kick-off the project and to define the date of a co-located meeting for requirements clarification - D：通过分发团队章程和举行虚拟启动会议来培养动力
Build motivation by distributing the team charters and conducting a virtual kick-off meeting
正确答案：A 你的答案：D
解析：有文化差异，需要沟通清楚，且开工会议有团队建设作用，要一起开。故虚拟会议。
80、 [单选] 财务部门正在实施一个预算规划和预测的新系统。关于新系统如何令部门更加分散和效率低下的传言正在流传。项目经理应该如何处理这个问题？
A finance department is implementing a new system for budget planning and forecasting. Rumors are circulating about how the new system will make the department more fragmented and less efficient. How should the project manager handle this ?
- A：更新沟通管理计划，以在系统开发期间包含财务部门员工
Update the communication management plan to include the financial department employees during system development - B：确保组织变更在变更管理计划中得到说明，并以可接受的速度引入
Ensure that organizational changes are addressed in the change management plan and introduced at an acceptable rate - C：与财务部门员工一起审查变更管理计划，以确保正确记录过程变更
Review the change management plan with the finance department employees to ensure that process changes are documented correctly - D：向财务部门保证变更管理计划将考虑他们的担心
Assure the finance department that the change management plan will incorporate their concerns
正确答案：A 你的答案：C
解析：10.1规划沟通管理。没有及时发布正确信息才有了谣言，这是沟通问题。题目与变更无关，新系统即新项目，项目中沟通问题，信息发布以及汇报问题，需要更新审查或创建沟通管理计划，或者做好沟通规划，A最符合。
81、 [单选] —个项目的团队成员位于不同国家。由于团队必须审查大量信息，应该采用什么方法进行沟通？
A project’s team members are located in different countries.Since the team must review large amounts of information.what methods should be used to communicate?
- A：内部网站、知识库和经验教训数据库
Intranet sites,knowledge repositories,and lessons learned database - B：即时通讯和会议
Instant messaging(IM)and meetings - C：视频会议和电话会议
Video conferencing and phone calls - D：电子邮件、信件和备忘录
Emails,letters,and memos
正确答案：A 你的答案：C
解析：PMBOK10.1.2.5 沟通方法。大量信息，最好用拉式沟通。
90、 [单选] 任命的项目经理获悉，相关方对已识别到的项目问题和风险非常担心，他们对一个多月没有收到任何沟通表示不满。 项目经理应该怎么做？
A newly appointed project manager learns that stakeholders are concerned about identified project isues and risks. They are dissatisfied that for over a month no communications have been receive What should the new project manager do?
- A：实施现有沟通管理计划和相关方参与计划
Implement the existing communications management and stakeholder management plans. - B：更新沟通管理计划和相关方参与计划，并立即向相关方提供有关问题和风险的信息
Update the communications management and stakeholder management plans and provide immediate communication regarding the issues and risks to the stakeholders. - C：与相关方开会以确定沟通所需的频率，然后立即向他们提供有关这些问题和风险的信息
Meet with stakeholders to determine the frequency required for communications, then immediate provide them with information regarding the issues and risks. - D：与关键相关方开会，然后更新沟通管理计划和相关方参与计划
Meet with the key stakeholders then update the communications management and stakeholder management plans.
正确答案：D 你的答案：C
解析：参考答案：D 解析：典型沟通问题，选沟通管理计划。D好于B，先见面了解需求，再更新沟通管理计划
99、 [单选] 在项目中途,一位关键团队成员离开并被替换,项目经理应该让新资源首先查阅什么?
Midway throughout a project,a key team member leaves and is replaced.What is the first thing the project manager should have the new resource review?
- A：项目管理计划
Project management plan. - B：项目状态报告
Project status report. - C：问题日志
Issue log. - D：项目章程
Project charter.
正确答案：A 你的答案：D
解析：参见PMBOK第6版9.1.2.2 数据表现。责任分配矩阵展示项目资源在各个工作包中的任务分配。这个矩阵属于资源管理计划。
117、 [单选] 项目经理正在管理一个由跨职能团队执行的软件重新设计项目。该公司正在进行敏捷转型，项目管理办公室(PMO)发布了更新后的政策和程序，要求当前项目迭代开发整合到项目管理方法中。若要确保每次迭代交付都考虑质量，项目经理应该怎么做？
A project manager is leading a software redesign project with a cross-functional team. The company is undergoing an agile transformation, and the project management office (PMO) has released updated policies and procedures that require current projects to integrated iterative development into project management approaches. What should the project manager do to ensure that quality is incorporated into each iteration of delivery?
- A：与相关方以及和项目团队合作，以确保有明确定义的“已完成”定义(DoD)
Work with stakeholders and the project team to ensure that there is a clearly a defined definition of done(DoD) - B：将测试和验证活动分配给具有功能背景的团队成员
Assign testing and validation activities to team members with a functional background - C：安排该项目最后一次迭代的所有测试活动，以便整个团队可以关注同一目标
Schedule all testing activities for the last iteration of the project so the entire team can focus on the same goal - D：分配专门的软件测试人员，以确保在整个项目生命周期中进行测试
Assign a dedicated software tester to ensure that testing occurs throughout the project’s life cycle
正确答案：A 你的答案：D
解析：DoD是在敏捷中对质量的要求的描述。
120、 [单选] 一个开发软件产品的项目包含几个不同的组件。在实施项目之前,项目经理审查了从之前的类似项目中汲取的经验教训。项目经理发现,质量保证团队经常要求开发团队对未达到验证标准的产品组件进行返工。项目经理应该在项目中加入什么来防止这种情况再发生?
A project develop a software product encompasses several different components.Before implementing the project,the project manager reviewsthe lessons learned from previous,similar projects.The project manager identifies that quality assurance teams frequently requested rework by thedevelopment team on product components that failed to meet acceptancecriteriWhat should the project manager include in the project to prevent this fromreoccurring?
- A：充足的质量保证团队资源,确保质量保证任务的执行更加高效
Adequate quality assurance team resources to ensure that the execution ofquality assurance tasks is more efficient. - B：进度计划中的充足时间,来完成所需的开发和质量保证任务
Sufficient time in the schedule to complete the required development andquality assurance tasks. - C：质量管理计划,包含每个组件的开发任务、验收标准和质量保证任务
A quality management plan that incorporates development tasks,acceptancecriteria,and quality assurance tasks foe each component. - D：充足的开发团队资源,用于质量保证任务,确保以更高的质量交付产品
Sufficient development team resource for quality assurance tasks to ensure that the product is delivered with higher quality.
正确答案：C 你的答案：D
解析：从经验教训登记册中得知，质量水平是一个问题，提升质量需要提升生产（开发）流程，检查不解决根本问题。而提升质量是一个系统工程，需要各个环节的合作，单纯增加某一项资源是不可取的，因此选择C。 PMBOK 8.1.3.1 质量管理计划是项目管理计划的组成部分，描述如何实施适用的政策、程序和指南以实现质量目标。它描述了项目管理团队为实现一系列项目质量目标所需的活动和资源。
131、 [单选] 在生产某个新产品时，确定某个过程的两个数据点超出控制界限上限。由于这个过程是项目管理计划中其它活动的依赖，所以如果没有得到适当控制，整个项目的绩效都将会受到影响。项目经理下一步应该怎么做？
During the production of a new product, it is identified that two data points of a process are above the upper control limit. Since this process is a dependency of other activities in the project management plan, performance of the overall project could be impacted not properly controlle What should the project manager do next?
- A：将这个过程与其他类似产品的过程进行标杆对照，以提高绩效
Benchmark this process to others of similar products to improve performance - B：使用实验设计(DOE)方法来确定这些偏差的根本原因
Use the design of experiments(DOE)method to identify the root cause of these deviations - C：创建石川图来确定这些问题的根本原因
Create an Ishikawa diagram to determine the root cause of these problems - D：审查这一过程的强制性依赖关系，以评估对项目的影响
Review the mandatory dependencies of this process to assess the impact on the project
正确答案：C 你的答案：B
解析：参考答案：C 解析：可以判断过程失控，应该对过程进行修复、改进。改进过程首先需要识别过程失控的根本原因。
134、 [单选] 项目经理意识到数据收集不足并且不符合质量管理计划，这种疏忽将严重影响项目的制约因素。项目经理下一步应该怎么做？
A project manager realizes that data gathering is insufficent and does not conform to the quality management plan. This oversight will seriously affect the project's constraints. What should the project manager do next?
- A：提交变更请求，以修订质量管理计划
Submit a change request to revise the quality management plan. - B：遵行因果分析，并将结果报告给项目发起人
Conduct a cause-and-effect analysis, and report the results to the project sponsor. - C：确定不合格的根本原因
Determine the root cause of the nonconformance. - D：通知项目发起人，并要求与相关方开会，以修订质量管理计划
Inform the project sponsor, and request a meeting with stakeholder to revise the quality management plan.
正确答案：C 你的答案：A
解析：参考答案：C 解析：没有遵守质量管理计划，要改正的是行为，不是质量管理计划，AD错误，B排除，只能选C，纠正之前先找原因。
136、 [单选] 项目经理正在领导一个项目,扩建一个小镇上的制造工厂。在上次市议会会议期间，当地居民对该项目表示担忧。项目经理将当地居民添加到相关方参与计划中,项目经理接下来应该做什么?
A project manager is leading a project to expand a manufacturing plant in a small town.During the last city council meeting,local residents raised about the project.The project manager adds the local residents to the stakeholder engagement plan.What should the project manager do to address their concerns?
- A：向当地的报纸提交一份文件,解释该扩建及其对社区的好处。
Submit an article to the local newspaper explaining the expansion and how it will benefit the community. - B：在市议会厅外安装一个滚动屏幕以提供项目进度更新。
Place a bulletin board outside the city hall to provide project progress updates. - C：在下次市议会会议期间召开互动问答会议
Hold an interactive question and answer session during the next city council meeting. - D：使用电视和广播点让他们了解项目及其担忧的问题
Use TV and radio spots to keep them informed about the project and their concerns.
正确答案：D 你的答案：C
解析：本题为相关方问题，需要管理相关方参与。BC影响范围太小，AD之间D影 响力更大。
138、 [单选] 一家组织在一个发展中国家启动一个大型项目。项目经理同时也是当地的一位相关方，非常支持这个项目。在项目执行期间，该项目经理调到另一个国家工作，新项目经理对该项目的支持较少，因为使用了许多专注于其他日常职责的当地资源。项目经理应该审查哪份文件？
An organization initiates a large project in a developing country. The project manager, who is also the local stakeholder, is very supportive of this project. During project execution, the project manager is transferred to another country. The new project manager is less supportive of the project because it uses many local resources that could be focusing on other daily responsibilities. What document should the project manager review?
- A：组织过程资产
Organizational process assets - B：相关方参与评估矩阵
Stakeholder engagement assessment matrix - C：项目管理计划
Project management plan - D：相关方参与计划
Stakeholder engagement plan
正确答案：B 你的答案：D
解析：参考答案：B 解析：PMBOK（6）P521-13.2.2.5相关方参与度评估矩阵用于将相关方当前参与水平与期望参与水平进行比较。
139、 [单选] 一位相关方经常错过计划每两周举行一次的相关方会议。项目经理首先应该怎么做？
One stakeholder regularly misses scheduled biweekly Stakeholder meeting. What should the project manager do first?
- A：开始记录每两周举行一次的会议，并与所有预期的与会者分享记录
Start recording the biweekly meetings , and share the recordings with all the intended attendees. - B：请项目发起人与该相关方进行交涉
Ask the project sponsor to intervene with the stakeholder. - C：与该相关方会面，讨论其未能参加会议的问题
Meet with the stakeholder to discuss his failure to attend meetings. - D：审查相关方参与评估矩阵，以了解该相关方的参与程度
Review the stakeholder engagement assessment matrix to understand the engagement level of the stakeholder.
正确答案：D 你的答案：C
解析：参考答案：D 解析：PMBOK（6）P521-13.2.2.5相关方参与度评估矩阵用于将相关方当前参与水平与期望参与水平进行比较。
143、 [单选] 项目团队正在研究一个项目的新批准范围，监管团队在变更方面提供的意见是不可或缺的。但是，该团队发现监管部门未被列为项目相关方。 项目经理下一步应该怎么做？
A project team is working on a project’s new approved scope. The regulatory team was integral in providing input that necessitated this change. However, the team discovers that the regulatory department was not listed as a project stakeholder. What should the project manager do next?
- A：指示项目团队确认是否需要进行这项变更
Instruct the project team to verify the need for this change. - B：创建一项新的变更请求并确保监管团队参与这个过程
Create a new change request and ensure that the regulatory team is involved in the process. - C：收集监管团队的进一步意见,并更新现有变更请求以反映新信息
Gather further input from the regulatory team and update the existing change request to reflect the new information. - D：确保监管团队包含在变更控制委员(CCB) 中
Ensure that the regulatory team is included in the change control boar
正确答案：B 你的答案：D
解析：参考答案：B 解析：PMBOK(6) 4.6 整体变更控制。监管部门作为不可或缺的关键方未被列为项目相关方，需要采取变更请求进行变更。
144、 [单选] 一个关键的项目决策需要所有相关方的支持。项目经理现在得知之前未识别到一名关键相关方。 项目经理应该做什么来防止这个问题成为项目进展和成功的障碍？
A key project decision requires the support of all stakeholders. The project manager now learns that one key stakeholder was not previously identifie What should the project manager do to prevent this from being an obstacle to the project's progress and success?
- A：审查相关方登记册
Review the stakeholder register. - B：与项目发起人会面
Meet with the project sponsor. - C：更新相关方参与评估矩阵
Update the stakeholder engagement assessment matrix. - D：定期及时审查沟通策略
Conduct regular and timely reviews of the communication strategy.
正确答案：C 你的答案：A
解析：参考答案：C 解析：PMBOK（6）P514-13.1.3.1题目问的是如何防止未识别到一个关键相关方对未来的项目造成后续影响和障碍，应该更新相关方参与评估矩阵来对该相关方进行管理。
145、 [单选] 一位经验丰富的项目经理加入了一个已经执行六个月的项目。在与相关方的第一次会议期间，项目经理了解到客户担心他们的期望没有得到满足。 项目经理应该查阅哪一份文件来解决这个问题？
An experienced project manager joins a project that has been ongoing for six months.During their first meeting with stakeholder, the project manager learns of a customer concern that their expectations are not being met. What should the project manager refer to address this concern?
- A：项目章程
Project charter - B：假设日志
Assumption log - C：范围管理计划
Scope management plan - D：相关方参与计划
Stakeholder engagement plan
正确答案：D 你的答案：A
解析：参考答案：D 解析：PMBOK（6）P522-13.2.3.1属于相关方问题，根据相关参与计划来解决。
146、 [单选] 团队根据原型评审会上的客户反馈意见实施了一项变更，一位关键相关方现在担心项目可交付成果不符合验收标准。 项目经理应该如何防止再次发生这种情况？
A team implemented a change based on client feedback from the prototype review. A key stakeholder is now concerned that a project deliverable fails to meet the acceptance criteri What should the project manager do to prevent this from reoccurring?
- A：检查工作分解结构（WBS）以确定哪些相关方的可交付成果受到影响
Check the work breakdown structure ( WBS ) to identify which stakeholder’s deliverable is being impacte - B：评审相关方参与过程并利用相关信息更新相关方参与计划
Review the stakeholder engagement process and update the stakeholder engagement plan with relevant information. - C：与发起人讨论制定相关方参与计划的相关事宜
Have a discussion with the sponsor about developing the stakeholder engagement plan. - D：使用一个来自以前类似项目的相关方参与过程
Use the stakeholder engagement process from a similar, previous project.
正确答案：B 你的答案：A
解析：参考答案：B 解析：相关方没有参与变更导致的问题，应该确保相关方参与变更过程，B相对最好。
147、 [单选] 一名新项目经理加入一个正在执行中的项目。该项目经理不清楚哪些环境因素可能影响向关键相关方进行有效的信息报告。 项目经理应该查阅下列哪份文件来了解这些影响？
A new project manager joins a project in progress. The project manager is unclear about what environmental factors may impact effective information reporting to key stakeholders. What should the project manager referent to understand these impacts?
- A：沟通管理计划
Communications management plan - B：相关方参与计划
Stakeholder engagement plan - C：采购管理计划
Procurement management plan - D：风险管理计划
Risk management plan
正确答案：B 你的答案：A
解析：参考答案：B 解析：PMBOK（6）P516-13.2规划相关方参与。注意题干的描述是了解能够影响到相关方的因素，而不是强调的信息。
156、 [单选] 供应商建议项目经理,为了满足要求的规格,需要更换特定材料。为确保成本基准不受影响,项目经理应该审查下列哪一项?
A supplier activates the project manager that,to meet the requested specifications,replacement of a specific material is required,What should the project manager to ensure that the cost baseline is unaffected?
- A：管理储备
Management reserve. - B：应急储备
Contingency reserve. - C：成本预测
Cost forecast. - D：挣值(EV)分析
Earned value(EV)analysis.
正确答案：D 你的答案：B
解析：考点：7.4 控制成本。确保成本符合特定要求，需要确认成本绩效与绩效测量基准是否一致。最好的工具就是挣值分析，通过挣值分析来持续监控偏差。
162、 [单选] 项目经理已经在一个项目上工作了三个月，该项目是关于在公司的网站上发布了一个新功能，然而，一位关键相关方感到不满，因为可交付成果未能满足他们的期望。 项目经理应该参考什么文件？
A project manager has been working for three months on a project to launch a new functionality in a company’s website.However,a key stakeholder is dissatisfied because the deliverable fails to meet their expectations. What document should the project manager consult?
- A：范围管理计划
Scope management plan - B：项目范围说明书
Project scope statement - C：需求跟踪矩阵
Requirements traceability matrix - D：需求文件
Requirements documentation
正确答案：C 你的答案：B
解析：参考答案：C 解析：PMBOK（6）P148-5.2.3.2需求跟踪矩阵连接需求与项目目标。
164、 [单选] 一个大型项目正处于收尾阶段，客户拒绝签署同意项目可交付成果，提及之前从未讨论过的需求，项目经理要求与客户开会，以讨论该问题。在会议之前应该查阅下列哪一项？
A large project is in its closure phase, The client refuses to sign off on project deliverables, cititing requirements that were not previously discussed, The project manager requests a meeting with the client to discuss the issue. What should be consulted prior to this meeting?
- A：工作绩效数据
Work performance data - B：验收标准
Acceptance criteria - C：经验教训储存库
Lessons learned repository - D：需求跟踪矩阵
Requirements traceability matrix
正确答案：D 你的答案：B
解析：5.2.3.2 需求跟踪矩阵 需求跟踪矩阵是把产品需求从其来源连接到能满足需求的可交付成果的一种表格。 是否是新的需求，可以通过查看需求跟踪矩阵得知。
169、 [单选] 一家公司计划改进其计算机系统，为其用户提供增值功能。项目经理需要从位于全球各地的大量员工那里收集需求，并且需要快速周转。项目经理应该怎么做？
A company plans to revamp its computer system to provide value-added features for its clients.The Project managers needs to collect requirements from a large number of staff members located globally,and a quick turnaround is required, What should the project manager do?
- A：要求所有相关方参与虚拟研讨会
Invite all stakeholders to a virtual workshop - B：与选中的客户一起召开现场研讨会
Organize on-site workshop with selected clients - C：向海外员工分发问卷调查
Distribute questionnaires and surveys to overseas staff - D：确保收集需求符合时间限制
Ensure that collecting requirements will meet the time constraints
正确答案：C 你的答案：D
解析：PMBOK-5.2.2.2。向大量受众收集需求，用问卷调查。题目关键词是收集需求，定位于收集需求过程组，怎么做则是问的工具技术，题目中面向全球各地大量员工且要需要快速周转，完全符合问卷调查的特征，受众多且多样，地理位置分散，需要快速完成，选择C最为方便且能解决问题。
171、 [单选] 在项目章程获得批准,实施新的会计制度之后，项目经理试图了解会计部门的结构和流程。项目经理下一步应该创建什么？
Following project charter approval to implement a new accounting system.the project manager tries to understand the accounting department’s structure and processes.What should the project manager create next?
- A：项目基准
Project baseline - B：范围管理计划
Scope management plan - C：商业案例
Business case - D：项目范围说明书
Project scope statement
正确答案：B 你的答案：D
解析：pmbok p82 制定项目管理计划是定义、准备和协调项目计划的所有组成部分，并把它们整合为一份综合项目 管理计划的过程。创建项目章程之后，就是开始创建项目管理计划，只有B选项是项目管理计划的子计划。
172、 [单选] 一个项目刚刚完成启动阶段，项目经理正在开始该项目的需求收集过程。相关方都位于同一地点，但来自优先级有冲突的不同部门。之前的项目经理经常被要求在执行阶段包含新的范围，导致项目预算的计划外增加并延长商定的进度计划。在满足所有相关方需求的同时，项目经理应该如何及时收集需求？
A project manager is beginning the requirements gathering process lot a project that has just completed the initiation phase. Project stakeholders are all in the same location but come from different departments with conflicting priorities. Previous project managers have often been required to include new scope during the execution phase, causing unplanned increase to the project budget and delaying the upon schedule, what should the project manager do to gather the requirements in a timely manner while meeting the needs of all stakeholders?
- A：与所有相关方一起召开需求收集会议，以记录初始范围，然后将其分解为可完成的小部分可管理工作
Conduct a requirements gathering session with all stakeholders to document the initial scope and then break it into smaller pieces of manageable work that can be completed - B：与所有项目相关方一起召开需求收集会议，以记录全部需求，然后关闭项目工作说明书 (SOW)并拒绝任何新需求
Conduct a requirements gathering session with all stakeholders to document full requirements, then close the statement of work (SOW) and reject any new requirements - C：分别与最重要的相关方开会进行需求收集，然后仅在工作说明书中更新这些相关方的新需求
Individually Meet with the most important stakeholders for requirements gathering , then update the SOW with new requirements only from these stakeholders - D：单独与所有相关方开会以记录范围，然后通过变更请求过程处理任何其他高优先级需求
individually meet with all stakeholders to document the scope, and then handle any additional high-priority requirements through the change request process
正确答案：A 你的答案：D
解析：pmbok p138-5.2收集需求。收集需求是为实现目标而确定、记录并管理相关方的需要和需求的过程。题目中问的是如何收集需求，按排除法来选只有A最合适。
181、 [单选] 新聘用的项目经理加入一个正在进行的项目，而该项目已经落后于进度，在规划阶段未考虑到几个时间制约因素，并且批准的基准进度计划具有不灵活的完工期限，项目经理首先应该怎么做？
A newly hired project manager joins an ongoing project that is already behind schedule, several time constraints were not considered during the planning phase, and the approved baseline schedule has an inflexible completion deadline. What should the project manager do first?
- A：制定进度计划
Develop the schedule - B：控制进度计划
Control the schedule - C：为项目活动排序
Sequence project activities - D：快速跟进进度计划
Fast track the schedule
正确答案：B 你的答案：A
解析：进度规划有误，且工期很紧，项目经理应该调整进度计划以确保按时完成，属于控制进度。
183、 [单选] 项目经理必须为政府编制一份工厂生产能力报告。这份报告将通过对400家工厂的总经理进行调查而创建，并且必须在四个月内完成，然而，根据现有资源以及调查每位总经理所需的时间，该项目预计需要一年时间。项目经理应使用什么工具或技术来满足预期期限？
A project manager must compile a factory productivity for government.The report will be created by surveying general managers across 400 factories and must be completed in four mouths.However 9based on the available resources and the time needed to survey each general manager,the project is expected to take one year. What tool or technique should the project manager use to meet the expected deadline?
- A：进度压缩
Schedule compression - B：快速跟进
Fast tracking - C：标杆对照
Benchmarking - D：统计抽样
Statistical sampling
正确答案：A 你的答案：D
解析：时间不够，要进度压缩。题目没有任何赶工或快速跟进的暗示，所以选进度压缩。
191、 [单选] 一家农业设备制造商因一个缺陷部件而召回数千个产品。这个问题导致许多客户不满, 公司花费500万美元来修理和更换零件。哪一种成本预算类型可以防止这个问题？
An agricultural equipment manufacturer recalls several thousand products due to a defective part.This issue results in many unhappy customers,and the company spends US$5 million to repair and replace the part. What type of cost budgeting would have prevented this issue?
- A：非一致性成本
Cost of non-conformance - B：一致性成本
Cost of conformance - C：矩阵图
Matrix diagrams - D：多标准决策分析
Multicriteria decision analysis
正确答案：B 你的答案：A
解析：说明解析：PMBOK（6）P283-8.1.2.3规划质量管理-质量成本。一致性成本包括预防成本，预防特定项目的产品、可交付成果或服务质量低劣所带来的相关成本。选项A：非一致成本由于失败项目前后花费的资金不符合题目要求回答的内容。选项C：矩阵图没有具体的预防作用。选项D：多标准决策分析不是用在预防上的质量管理工具。
不要关注500W。
