接受微信消息处理
@Controller
@RequestMapping("/wxIm")
public class WxIm {
@Resource
private IWxService wxService;
@Resource
private WXPublicUtils wxPublicUtils;
@Resource
private IChatGroupService chatgroupService;
@Resource
private MsgController msg;
@Resource
private IParamService paramService;
@Resource
private IUserService userservice;
int sort = 0;
String kf = "";
@RequestMapping("/receiveWxMsg")
@ResponseBody
public void receiveWxMsg(HttpServletRequest request, HttpServletResponse response)
throws IOException, WxErrorException {
String token = "";
Wx wx = wxService.selectById(1);
if (wx.getExpires().getTime() < new Date().getTime()) {
token = wxPublicUtils.getAccessToken();
wx.setToken(token);
wx.setExpires(new Date((new Date().getTime()) + 5400000));
wxService.updateById(wx);
} else {
token = wx.getToken();
}
Message message = wxPublicUtils.receiveWxMsg(request, response, token);
// 此处写逻辑，接受的各种数据消息
HashMap<String, Object> map = new HashMap<>();
map.put("openid", message.getFromUserName());
List<ChatGroup> list = chatgroupService.selectByMap(map);
String roomid = "";
String nickname = "";
String customerId = "";
String openid =message.getFromUserName();
String avatar="";
// msgType 消息主题(MsgType:文本-text;图片-image;语音-voice;视频-video;)
try {
Param param = paramService.selectById(1);
if (list.size() == 0) {
// 获取用户信息
JSONObject json = wxPublicUtils.findUserInfo(token, message.getFromUserName());
if(json.getString("errcode")!=null)
{
token = wxPublicUtils.getAccessToken();
wx.setToken(token);
wx.setExpires(new Date((new Date().getTime()) + 5400000));
wxService.updateById(wx);
json = wxPublicUtils.findUserInfo(token, message.getFromUserName());
}
System.out.println(json.toJSONString());
customerId = "c" + System.currentTimeMillis();
if(StringUtils.isBlank(openid))
{
return ;
}
msg.register(customerId, openid);
// 创建房间，要根据配置，选择分配客服
kf = kfgz(param.getCustomer());
if (kf.equals("")) {
wxPublicUtils.sendWxMsg(openid, "text", "客服在忙，请稍等", null);
return;
}
roomid = msg.createChatRoom(customerId, "微信", kf);
ChatGroup chat = new ChatGroup();
if (!roomid.equals("")) {
chat.setRoomid(roomid);
ChatGroup chatGroup = chatgroupService.selectByRoomid(chat);
// 修改用户基本信息
chatGroup.setName(json.getString("nickname"));
chatGroup.setGroupname(json.getString("nickname").replaceAll("[\ue000-\uefff]", ""));
chatGroup.setOpenid(json.getString("openid"));
chatGroup.setAddress(
json.getString("province") + json.getString("city") + json.getString("country"));
chatGroup.setAvatar(json.getString("headimgurl"));
chatGroup.setCustomerId(customerId);
chatgroupService.updateById(chatGroup);
nickname = chatGroup.getGroupname();
}
// 接入回复
if (param.getAccess().equals(2)) {
wxPublicUtils.sendWxMsg(message.getFromUserName(), "text", param.getAccessContent(), null);
}
} else {
roomid = list.get(0).getRoomid();
if(list.get(0).getBlacklist().equals(1))
{
//拉黑的不做任何操作
return;
}
if(list.get(0).getIsover().equals(2))
{
list.get(0).setIsover(1);//设置开始
list.get(0).setCreateTime(DateUtil.getTime());
chatgroupService.updateById(list.get(0));
}
User u = userservice.getByAccount(list.get(0).getFirstservice());
if (!u.getStatus().equals(1))// 如果客服不在线就把客户安排给其他客服
{
kf = kfgz(param.getCustomer());// 重新分配客服
if (kf.equals("")) {
wxPublicUtils.sendWxMsg(openid, "text", "客服在忙，请稍等", null);
return;
}
list.get(0).setFirstservice(kf);
chatgroupService.updateById(list.get(0));// 重新分配客服
} else {
kf = list.get(0).getFirstservice();
}
openid = list.get(0).getOpenid();
nickname = list.get(0).getName();
customerId = list.get(0).getCustomerId();
avatar=list.get(0).getAvatar();
}
if (message!=null) {
String messageId=MD5Util.encrypt(System.currentTimeMillis() + UUID.randomUUID().toString());
String content = "";
MsgData data = new MsgData();
MsgData dataSource = new MsgData();
if (message.getMsgType().equals("text")) {
data.setType("0");
content = msg.msgData(message.getContent(), 0, customerId, roomid, "0", 0, nickname,avatar,messageId);
dataSource=msg.msgData(message.getContent(), 0, customerId, roomid, "0", 0, nickname,avatar,messageId,0,0);
}
if (message.getMsgType().equals("image")) {
data.setType("1");
content = msg.msgData(message.getContent(), 1, customerId, roomid, "0", 0, nickname,avatar,messageId);
dataSource=msg.msgData(message.getContent(), 1, customerId, roomid, "0", 0, nickname,avatar,messageId,0,0);
}
if (message.getMsgType().equals("voice")) {
data.setType("2");
content = msg.msgData(message.getContent(), 2, customerId, roomid, "0", 0, nickname,avatar,messageId);
int d=(int) (Math.random()*10);
dataSource=msg.msgData(message.getContent(), 2, customerId, roomid, "0", 0, nickname,avatar,messageId,0,d);
}
if (message.getMsgType().equals("video")) {
data.setType("3");
content = msg.msgData(message.getContent(), 3, customerId, roomid, "0", 0, nickname,avatar,messageId);
dataSource=msg.msgData(message.getContent(), 3, customerId, roomid, "0", 0, nickname,avatar,messageId,0,0);
}
// 消息内容
data.setMessageId(messageId);
data.setContent(message.getContent());
data.setUsername(customerId);
data.setSessionId(roomid+"@");
data.setInternal(0);// 外部消息
data.setRole(0);// 0客户1客服2师傅
data.setNickname(nickname);
data.setAvatar(avatar);
data.setSendTime((new Date().getTime())+"");
// 发送消息
msg.sendChatGroupMessage(roomid, customerId, content);
// 发送给相关客服单聊消息通知app
// msg.sendChatMessage(openid, kf, content);
sendMessage(customerId, dataSource,roomid);
// 保存聊天记录
msg.saveRecordWx(data);
}
} catch (Exception e) {
// TODO Auto-generated catch block
e.printStackTrace();
}
}
public String sendwxMsg(String openid, String content, int type) {
String flag="0";
try {
if (type == 0) {
wxPublicUtils.sendWxMsg(openid, "text", content, null);
}
if (type == 1) {
File image = downUrlTxt(System.currentTimeMillis() + "", content, "");
// File image = new File(content);
wxPublicUtils.sendWxMsg(openid, "image", null, image);
image.delete();
}
if (type == 2) {
File voice = downUrlTxt(System.currentTimeMillis() + "", content, "");
// File voice = new File(content);
wxPublicUtils.sendWxMsg(openid, "voice", null, voice);
voice.delete();
}
if (type == 3) {
File video = downUrlTxt(System.currentTimeMillis() + "", content, "");
// File video = new File(content);
wxPublicUtils.sendWxMsg(openid, "video", null, video);
video.delete();
}
//商品消息
if(type==4)
{
if(content!=null)
{
JSONObject o=JSONObject.parseObject(content);
String title=o.getString("title");
String tit=o.getString("tit");
String price=o.getString("price");
String img=o.getString("image");
String url="http://www.baidu.com";
wxPublicUtils.sendWxMsg(openid, "shop", "商品:"+title+","+tit+","+"价格:"+price, null,title,tit,img,url);
}
}
} catch (WxErrorException e) {
// TODO Auto-generated catch block
flag="1";
return flag;
//e.printStackTrace();
}
return flag;
}
/**
* 发送给所有客服
*/
public void sendMessage(String openid, MsgData content,String roomid) {
List<User> kfm = orderbyuser();
for (User m : kfm) {
try {
int type= msg.getSource(roomid, m.getAccount());
content.setSource(type);
msg.sendChatMessage(openid, m.getAccount(), JSON.toJSONString(content));
} catch (Exception e) {
// TODO Auto-generated catch block
e.printStackTrace();
}
}
}
/**
* 按排序获取客服
*/
public List<User> orderbyuser() {
EntityWrapper<User> ew=new EntityWrapper<>();
ew.in("roleid", "1");
ew.eq("status", 1);
List<User> list = userservice.selectList(ew);
return list;
}
/**
* 客服规则
*
* @return
*/
public String kfgz(int v) {
Param param = paramService.selectById(1);
List<User> kfm = orderbyuser();
if (v == 1 ) {
// 按照排序
if (sort > kfm.size() - 1) {
sort = 0;
}
kf = kfm.get(sort).getAccount();
sort++;
}
//空闲度
if( v == 2)
{
ChatGroup chatGroup=new ChatGroup();
chatGroup.setTimeType("0");
List<Map<String, Object>> list = chatgroupService.firstList(chatGroup);
if(list.size()>0)
{
kf=list.get(0).get("account").toString();
}
}
//随机
if(v==3)
{
int random=(int) (Math.random()*kfm.size());
kf = kfm.get(random).getAccount();
}
// 指定客服
if (v == 4) {
kf = param.getCustomerId();
}
return kf;
}
public File downUrlTxt(String fileName, String fileUrl, String downPath) {
File savePath = new File(downPath);
if (!savePath.exists()) {
savePath.mkdir();
}
String[] urlname = fileUrl.split("/");
int len = urlname.length - 1;
String uname = urlname[len];// 获取文件名
try {
File file = new File(savePath + "/" + uname);// 创建新文件
if (file != null && !file.exists()) {
file.createNewFile();
}
OutputStream oputstream = new FileOutputStream(file);
URL url = new URL(fileUrl);
HttpURLConnection uc = (HttpURLConnection) url.openConnection();
uc.setDoInput(true);// 设置是否要从 URL 连接读取数据,默认为true
uc.connect();
InputStream iputstream = uc.getInputStream();
// System.out.println("file size is:"+uc.getContentLength());//打印文件长度
byte[] buffer = new byte[4 * 1024];
int byteRead = -1;
while ((byteRead = (iputstream.read(buffer))) != -1) {
oputstream.write(buffer, 0, byteRead);
}
oputstream.flush();
iputstream.close();
oputstream.close();
return file;
} catch (Exception e) {
System.out.println("读取失败！");
e.printStackTrace();
}
return null;
}
}
微信工具类
public class WXPublicUtils {
@Resource
private WxMpService wxMpService;
@Autowired
AliOSS oss;
@Autowired
private IOssService ossService;
public String getAccessToken() {
try {
return wxMpService.getAccessToken();
} catch (WxErrorException e) {
e.printStackTrace();
}
return "";
}
/**
* 获取用户基本信息(UnionID机制)
*
* @return 用户基本信息
* @throws UnsupportedEncodingException
*/
public JSONObject findUserInfo(String token, String openid) throws UnsupportedEncodingException {
String param = "access_token=" + token + "&openid=" + openid + "&lang=zh_CN";
String jsonStirng = HttpUtil.sendGet("https://api.weixin.qq.com/cgi-bin/user/info", param);
String encoderJson = URLEncoder.encode(jsonStirng, "UTF-8");
return JSON.parseObject(encoderJson);
}
/**
* 接收微信推送的消息
*/
public Message receiveWxMsg(HttpServletRequest request, HttpServletResponse response, String token) throws IOException {
//微信消息
Message message = new Message();
PrintWriter out = response.getWriter();
Oss ofile=ossService.selectById(1);
try {
Map<String, String> map = xmlToMap(request);
//从集合中，获取XML各个节点的内容
String ToUserName = map.get("ToUserName");
String FromUserName = map.get("FromUserName");
String CreateTime = map.get("CreateTime");
String MsgType = map.get("MsgType");
String MsgId = map.get("MsgId");
String Content = "";
if (MsgType.equals("text")) {
Content = map.get("Content");
message.setContent(Content);
} else {
File file = wxMpService.getMaterialService().mediaDownload(map.get("MediaId"));
String file_name = file.getName();
if (MsgType.equals("voice")) {
String name = file_name.replace(".amr", ".mp3");
File target = new File(name);
// AmrToMp3.changeTemp(file, target);
AudioConvertUtils.changeLocalSourceToMp3(file, target);
oss.saveFileToOSS(target, name);
target.delete();
message.setContent(String.format("http://%s.%s/%s", ofile.getBucketName(), ofile.getEndpoint(), name));
} else {
oss.saveFileToOSS(file, file_name);
message.setContent(String.format("http://%s.%s/%s", ofile.getBucketName(), ofile.getEndpoint(), file_name));
}
file.delete();
}
message.setFromUserName(FromUserName);
message.setToUserName(ToUserName);
message.setMsgId(MsgId);
message.setMsgType(MsgType);
message.setCreateTime(new Date(Long.parseLong(CreateTime)).getTime());
} catch (Exception e) {
e.printStackTrace();
}
out.print("success");
out.close();
return message;
}
/**
* 将xml格式转化为map
*/
public Map<String, String> xmlToMap(HttpServletRequest request) throws Exception {
Map<String, String> map = new HashMap<>();
SAXReader reader = new SAXReader();
InputStream inputStream = request.getInputStream();
Document doc = reader.read(inputStream);
Element root = doc.getRootElement();//得到根节点
List<Element> list = root.elements();//根节点下的所有的节点
for (Element e : list) {
map.put(e.getName(), e.getText());
}
inputStream.close();
return map;
}
/**
* 发送微信消息
*
* @param openId 客户OpenID
* @param msgType 消息主题(MsgType:文本-text;图片-image;语音-voice;视频-video;)
* @param content 消息内容
* @param file 消息文件
*/
public void sendWxMsg(String openId, String msgType, String content, File file) throws WxErrorException {
WxMpKefuMessage wxMpKefuMessage;
if (msgType.equals("text")) {
wxMpKefuMessage = WxMpKefuMessage
.TEXT()
.toUser(openId)
.content(content)
.build();
}
else {
//上传文件
WxMediaUploadResult res = wxMpService.getMaterialService().mediaUpload(msgType, file);
if (msgType.equals("image")) {
wxMpKefuMessage = WxMpKefuMessage
.IMAGE()
.toUser(openId)
.mediaId(res.getMediaId())
.build();
} else if (msgType.equals("voice")) {
wxMpKefuMessage = WxMpKefuMessage
.VOICE()
.toUser(openId)
.mediaId(res.getMediaId())
.build();
} else{
wxMpKefuMessage = WxMpKefuMessage
.VIDEO()
.toUser(openId)
.mediaId(res.getMediaId())
.build();
}
}
try {
wxMpService.getKefuService().sendKefuMessage(wxMpKefuMessage);
} catch (WxErrorException e) {
e.printStackTrace();
}
}
public void sendWxMsg(String openId, String msgType, String content, File file,String title,String desc,String picUrl,String url)
throws WxErrorException {
WxMpKefuMessage wxMpKefuMessage;
List<WxArticle>list=new ArrayList<>();
WxArticle model=new WxArticle();
model.setTitle(title);
model.setPicUrl(picUrl);
model.setUrl(url);
model.setDescription(desc);
list.add(model);
if (msgType.equals("shop")) {
wxMpKefuMessage = WxMpKefuMessage
.NEWS()
.toUser(openId)
.articles(list)
.build();
}else
{
wxMpKefuMessage = WxMpKefuMessage
.TEXT()
.toUser(openId)
.content(content)
.build();
}
try {
wxMpService.getKefuService().sendKefuMessage(wxMpKefuMessage);
} catch (WxErrorException e) {
e.printStackTrace();
}
}
本文使用 mdnice 排版
