聊聊苹果账号从调查到上线的过程

729 阅读3分钟

2019年初,开始陆续有开发团队收到了从未收到过的APP被拒通知,大概意思是你的APP可能违反了几项政策,需要对账号进行调查,调查期间不会审核提交的应用。邮件内容如下:

Hello,

We are unable to continue this app’s review because your Apple Developer Program account is currently under investigation for not following the App Store Review Guidelines’ Developer Code of Conduct.

Common practices that may lead to an investigation include, but are not limited to:

- Inaccurately describing an app or service
- Misleading app content
- Engaging in inauthentic ratings and reviews manipulation
- Providing misleading customer support responses
- Providing misleading responses in Resolution Center
- Engaging in misleading purchasing or bait-and-switch schemes
- Engaging in other dishonest or fraudulent activity within or outside of the app

During our investigation, we will not review any apps you submit. Once we have completed our investigation, we will notify you via Resolution Center.

We do not require any additional information from you at this time, nor do we have any additional details to share. We appreciate your continued patience during our investigation.

Best regards,

App Store Review
Hello,

We are unable to continue this app’s review because your Apple Developer Program account is currently under investigation for not following the App Store Review Guidelines’ Developer Code of Conduct.

Common practices that may lead to an investigation include, but are not limited to:

- Inaccurately describing an app or service
- Misleading app content
- Engaging in inauthentic ratings and reviews manipulation
- Providing misleading customer support responses
- Providing misleading responses in Resolution Center
- Engaging in misleading purchasing or bait-and-switch schemes
- Engaging in other dishonest or fraudulent activity within or outside of the app

During our investigation, we will not review any apps you submit. Once we have completed our investigation, we will notify you via Resolution Center.

We do not require any additional information from you at this time, nor do we have any additional details to share. We appreciate your continued patience during our investigation.

Best regards,

App Store Review

我的应用审核时间线:

  • 2020年4月10日 13:18 正在等待审核(第一次提交)

  • 2020年4月10日 21:36 正在审核

  • 2020年4月15日 21:57 被拒绝(审核了5天后,收到了账号调查的邮件)

  • 200年4月15日 22:23 解决中心中简单回复了一下,说我们应用严格遵守开发人员的审核指南行为准则,希望尽快完成审查。(没有得到回应)

  • 2020年4月16日 12:00与应用审核小组联系的网站中提交了上诉。选择对应用拒绝或应用删除提出上诉(当时怀疑是因为代码中有判断是否第一天安装,会执行额外的操作。但只是为了优化体验。所以在描述中说明了这个问题)

  • 2020年4月17日 22:16 收到邮件回复,就是正常的官方回答,说账号正在调查中,你没有任何措施反对它.....

  • 2020年4月21日 02:21 解决中心回复消息审查完成,可以重新提交应用

  • 2020年4月21日 06:17 正在等待审核(第二次提交)

  • 2020年4月21日 23:24 正在审核

  • 2020年4月22日 12:39 元数据被拒绝(被拒的大概意思是找不到内购的入口,让回复一下具体操作,直接回复如何操作内购)

  • 2020年4月22日 22:21 正在审核

  • 2020年4月22日 22:26 可供销售(终于过审,历时12天)

被审查时应该怎么做?

如果确认自己的账号和代码没什么问题,可以考虑下代码中是否有什么逻辑可能引起机审的误会,然后申诉中描述下自己的代码逻辑。然后等待结果就可以。如果长时间没收到反馈,可以试着重新提交审核。

🔧最后附上我的应用链接 青蛙文件仓库