Fishandfish Privacy policy

Privacy Policy

Overview

This policy will help you understand the following:

Life Assistant respects and protects your privacy. When you use our services, we will collect, store, use and provide your personal information in accordance with the Privacy Policy (the “Policy”). At the same time, we will use this policy to explain to you how we can provide you with services to access, update, manage and protect your information. This policy is closely related to your use of our services, and we encourage you to read and understand all of this policy and make the choices you deem appropriate.

In order to comply with national laws and regulations and regulatory requirements (for example: real-name management, anti-money laundering duties, risk prevention measures), and to provide services and improve service quality (for example, support us to develop new products or improve existing product functions) To provide and recommend better or suitable services, we need to collect, store, use and provide your information. You agree that we will process your information in accordance with this policy, so that you can enjoy quality, convenient and personalized services, while better protecting your account and financial security.

1. How do we collect and use your personal information?

Personal information refers to various information recorded electronically or otherwise that can identify a specific natural person or reflect the activity of a particular natural person, either alone or in combination with other information.

In the process of using the Life Assistant service, we need to collect your personal information in the following situations. You are not required to provide us with personal information, but if you choose not to provide it, we may not be able to provide you with the service or you may be unable to respond or resolve the issue you are experiencing.

(1) Account registration

1. Users need to register a “Life Assistant” account before using this service. The “Life Assistant” account should be registered with the mobile phone number. Please use the mobile phone number that has not been bound to the “Life Assistant” account, and the “Life Assistant” account that is not blocked by the Life Assistant according to this agreement. The life assistant can change the way the account is registered and bound according to the user's needs or product needs without prior notice to the user.
2. If the applicant for registration has a precedent banned by the life assistant or is suspected of false registration and abuse of the name of another person, and other reasons for not being able to obtain permission, the life assistant will reject the application for registration.
3. In view of the binding registration method of the “Life Assistant” account, you agree that the Life Assistant will allow your mobile phone number and mobile phone device identification code to be used for registration when registering.
4. When the user registers and uses the service, the life assistant needs to collect personal information that can identify the user so that the life assistant can contact the user when necessary or provide a better user experience. You agree that Life Assistant collects your personal information in order to provide services to you. The information collected by Life Assistant includes, but is not limited to, the user's name and mobile phone number; Life Assistant agrees that the use of this information will be subject to Article 3 [? Article 3 is not a personal privacy information protection clause] the user's personal privacy information protection constraints.

(two), account security

1. Once the user has successfully registered and becomes a life assistant user, he will get a user name and password, and have the right to log in to the life assistant at any time using his or her username and password.
2. The user is fully responsible for the security of the user name and password, and is fully responsible for all activities and events conducted under his or her username.
3. Users may not transfer or authorize others to use their Life Assistant username in any form.
4. If the user leaks the password, it may lead to unfavorable legal consequences. Therefore, if the user's password security is threatened for any reason, you should immediately contact the life assistant customer service staff, otherwise the consequences will be at your own risk.

Second, how do we use cookie technology?

To give you an easier access experience, when you visit the Life Assistant website or use the services provided by Life Assistant, we may identify you by small data files, which can save you the need to repeatedly enter your registration information. Or help determine the security status of your account. These data files may be cookies, Flash cookies, other local storage provided by your browser or associated applications ("Cookies"). Please understand that some of our services can only be implemented by using cookies. You can modify the acceptance of cookies or reject the Life Assistant's cookies, as allowed by your browser or browser extensions. The Help section of most browser toolbars tells you how to prevent your browser from accepting new cookies, and how to let your browser notify you when you receive a new cookie or how to completely turn off cookies. In addition, you can turn off or delete similar data (Flash Cookies) used by browser add-ons by changing the settings of the browser add-on or by visiting the provider's web page. However, this action may affect your ability to access the Life Assistant website and use the services provided by Life Assistant in some cases.

How do we store and protect personal information?

(1) Personal information collected and generated by us within the territory of the People's Republic of China will be stored in the territory of the People's Republic of China. If some products involve cross-border business, we need to transmit relevant personal information collected in China to overseas institutions. We will implement them in accordance with laws and regulations and relevant regulatory authorities, and require overseas institutions to sign through agreements and on-site verification of effective measures. Your personal information obtained is kept confidential. We only store your personal information for the period necessary for the purposes described in this policy and for the time limits set by laws, regulations and regulations.

(2) We promise that we will meet the requirements of laws, regulations, regulatory requirements and industry standards for information security protection. To protect the security of your information, we are committed to using a variety of security technologies and supporting management systems to minimize the risk of disclosure, damage, misuse, unauthorized access, unauthorized disclosure and alteration of your information. This includes encrypted transmission via network security layer software (SSL), encrypted storage of information, strict restriction of access to data centers, use of dedicated network channels, and network agents. At the same time, we have set up a personal information protection responsibility department, established relevant internal control system, and adopted the principle of minimum sufficient authorization for the staff who may come into contact with your information; systematically monitor the behavior of the staff to process your information, and constantly work on the staff. Training relevant laws and regulations and privacy and safety guidelines and safety awareness to strengthen publicity, and organize all staff to take safety exams every year. In addition, we also hire external independent third parties to evaluate our information security management system each year.

(3) We have formulated emergency plans for personal information security incidents, and regularly organize relevant internal personnel to conduct emergency response training and emergency drills to master post responsibilities and emergency response strategies and procedures. In the event of unfortunate personal information security incidents, we will promptly inform you in accordance with the requirements of laws and regulations: the basic situation and possible impact of security incidents, the disposal measures we have taken or will take, and you can prevent and reduce risks autonomously. Suggestions, remedies for you. We will promptly inform you of the event-related situation by APP push notification, email/short message, and it is difficult to announce the individual information subject one by one, we will issue a notice in a reasonable and effective manner. At the same time, we will also report the disposal of personal information security incidents in accordance with the requirements of the regulatory authorities. If your legal rights are damaged, we will bear the corresponding legal responsibility.

(4) Please be sure to keep your Life Assistant login name and other identity elements ("Identity Element" refers to the information elements used by the relevant service provider to identify you, for example: your account login name, password, SMS check code, phone number, mobile phone number, ID number and biometric information, fingerprint information, face information). When you use the Life Assistant service, we will identify you by your login name and other identity elements. Once you disclose the above information, you may suffer losses and may have legal consequences against you. If you find that the Life Assistant login name and/or other identity elements may or may have been disclosed, please contact us immediately so that we can take appropriate measures to avoid or reduce the loss.

(5) After you terminate the use of the Life Assistant Service, we will stop the collection and use of your information, except as otherwise provided by laws and regulations or regulatory authorities. If we stop operating, we will stop the collection of your personal information in a timely manner, notify you of the notice of suspension of operation, one by one, or an announcement, and delete or anonymize your personal information.

4. How do we provide personal information to the outside world?

1. Xiaohan Assistant will not provide, sell, rent, share or trade your personal information to any unrelated third party unless you have obtained your permission in advance, or the third party and Xiaohan Assistant (including Xiaohan Assistant Company) Or jointly provide services to you, and after the service is over, it will be banned from accessing all such materials that it has previously been able to access.
2. Xiaohan Assistant does not allow any third party to collect, edit, sell or distribute your personal information by any means. Any user of Xiaohan's assistant platform who engages in the above activities, once discovered, Xiaohan Assistant has the right to immediately terminate the service agreement with the user.
3. For the purpose of serving the user, Xiaohan Assistant may use the information of your personal information to provide you with information of interest to you, including but not limited to sending you product and service information, or sharing information with Xiaohan Assistant Partner. They send you information about their products and services (the latter requires your prior consent).

Information storage and exchange

The information and materials collected by Xiaohan Assistant will be kept on the server of Xiaohan Assistant and/or its affiliates. The information and materials may be sent to the location where your country, region or Xiaohan assistant collects information and materials. It is accessed, stored and displayed outside the country and abroad.

Statement on third party liability

Please note that your counterparty to the transaction, the third party website operator you are visiting, the third party service accessed by us, and the third party receiving your personal information by Life Assistant may have their own privacy protection policy; When you view a web page created by a third party or use a third-party developed application, these third parties may place their own cookies or pixel tags, which are not under our control and their use is not subject to this policy. Constraint. We will use reasonable commercial efforts to require these entities to take protective measures against your personal information, but we cannot guarantee that these entities will take protective measures in accordance with our requirements. Please contact them directly to obtain their privacy rights. Details of the policy. If you find that these third-party created web pages or third-party developed applications are at risk, we recommend that you terminate the operation to protect your legal rights.

7. Special agreement on the privacy of minors

(1) If you are a minor, it is recommended that your parent or guardian read this policy and use our services or provide us with your information with the consent of your parent or guardian. For the collection of your information with the consent of the parent or guardian, we will only use or publicly disclose this information if it is necessary by law, if the parent or guardian expressly agrees or protects your rights. If your guardian does not agree that you use our services or provide information to us in accordance with this policy, please terminate your use of our services immediately and notify us in time so that we can take appropriate action.

(2) If you are a parent or guardian of a minor, please contact us through the contact information above when you have any questions about the personal information processing of the minor you are monitoring.

8. Application and update of this policy

This policy applies to all services of Life Assistant.

We will update this policy in due course when the following major changes occur:

(1) Changes in our basic conditions, such as: changes in owners caused by mergers, acquisitions, and restructuring;

(2) The scope, purpose and rules of collecting, storing and using personal information have changed;

(3) The object, scope and purpose of providing personal information to the outside have changed;

(4) The way you access and manage personal information changes;

(5) Changes in data security capabilities and information security risks;

(6) The channels and mechanisms for user inquiries and complaints, as well as changes in external dispute resolution agencies and contact methods;

(7) Other changes that may have a significant impact on your personal information rights.

Due to the large number of users of Life Assistant, if this policy is updated, we will notify you by means of APP push notification, sending email/short message or posting an announcement on the Life Assistant official website. In order for you to receive notifications in a timely manner, we encourage you to notify us when the contact information is updated. If you continue to use the Life Assistant service after this policy update becomes effective, you are fully reading, understanding and accepting the updated policy and are willing to be bound by the updated policy.

How to contact us

If you have any questions, comments or suggestions about this policy, please contact us through our email kefu@sui.com and the customer service hotline of the corresponding product. Normally, we will respond initially within 3 working days and do our best to answer your questions within 30 days.